Building Klix – an Enterprise-Ready Time-Tracking and Business Process Excellence Platform

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Client
Rödl
Time
2016 – ongoing
Services
UX, UI, Backend, Frontend, Mobile
Technologies
Scala, React, Angular
A laptop with Klix app and a mug with Klix logo

Client

Client, a multinational business with a strong presence in the legal advisory, tax consulting, outsourcing, management, and IT consulting spaces, found itself facing a unique challenge. With over 5,500 employees scattered across more than 100 offices in around 50 countries, managing workflows and time tracking was an increasingly difficult task.

Client is a comprehensive service provider for businesses across various sectors. They provide legal services, tax consulting, business process outsourcing, management and IT consulting, and audit services. With a client-centric approach, they work across interdisciplinary teams to provide solutions that secure the long-term success of their client’s businesses.

The Challenge

Client’s extensive geographical footprint and the diverse range of services offered presented a unique challenge when it came to time tracking and business process management. With thousands of employees working across multiple sites worldwide, they needed a robust platform that could not only manage these aspects but also provide custom reporting for their specific methodology of business excellence.

A business meeting
A smartphone with Klix app

Execution

Iterators stepped in to design and develop a time-tracking and Business Process Excellence platform tailored to Client‘s unique needs. This solution was a powerful, enterprise-ready platform that would work seamlessly for thousands of employees across several years. We designed the platform to handle vast amounts of data efficiently and to provide diverse, custom reports according to Client’s specific business excellence methodology.

Our team collaborated closely with Client, ensuring that every aspect of the platform was designed to fit their workflow and requirements perfectly. We made use of advanced technologies and our interdisciplinary expertise to create a platform that was easy to use, highly efficient, and robust enough to handle the demands of the extensive Client’s team.

Results: Upon implementation, Client found that their new time-tracking and business process management platform streamlined their operations significantly. The platform allowed for a smoother flow of information, enhanced management of tasks, and provided valuable insights through its custom reporting capabilities — thus improving overall business performance.

Conclusion

In conclusion, the project was a great success – the purpose-built platform allowed Client to enhance its global operational efficiency considerably.

KliX is a time recording tool that assists to capture data and provide easy access of monitoring the productivity of teams & measuring the effectiveness of each process while giving view on the overall profitability as well as the factors affecting it.
KliX logo
Senior BPO Manager

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